Terms of service

Terms and Conditions

Effective Date: June 5, 2026

Welcome to Prime GPU. These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

1. About Us

Prime GPU is a business operating in Ontario, Canada, specializing in the sale of graphics processing units (GPUs) and related computer hardware products.

2. Acceptance of Terms

By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agree to comply with these Terms and all applicable laws and regulations.

If you do not agree with these Terms, you must not use this website.

3. Eligibility

You must be at least the age of majority in your province or territory of residence, or have the consent of a parent or legal guardian, to make purchases through our website.

4. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, pricing, and availability are accurate. However:

  • Product images are for illustrative purposes only.
  • Actual products may vary from images shown.
  • Errors, inaccuracies, or omissions may occur.
  • We reserve the right to correct any errors without prior notice.

5. Pricing and Payment

All prices are displayed in Canadian Dollars (CAD) unless otherwise stated.

We reserve the right to change prices at any time without notice.

By placing an order, you authorize us to charge the payment method provided for the full purchase amount, including applicable taxes and shipping fees.

6. Orders and Acceptance

Submission of an order does not guarantee acceptance.

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders suspected of fraud or pricing errors
  • Request additional information before processing

If a payment has already been processed for a cancelled order, a refund will be issued to the original payment method.

7. Shipping and Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, weather, supply chain issues, or events outside our control.

Risk of loss transfers to the customer upon delivery.

8. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

9. Warranty Disclaimer

Products may be covered by manufacturer warranties where applicable.

Except where required by law, all products are provided “as is” without additional warranties.

10. Limitation of Liability

To the fullest extent permitted by law, [Your Company Name] is not liable for indirect, incidental, or consequential damages including loss of profits, data, or business.

Our total liability will not exceed the amount paid for the product purchased.

11. Product Compatibility

Customers are responsible for ensuring GPU compatibility with their system, including power supply, motherboard, case size, and cooling requirements.

12. Prohibited Uses

You agree not to:

  • Use the site for unlawful purposes
  • Attempt to hack or disrupt the website
  • Use bots or scraping tools
  • Submit false or fraudulent information

13. Intellectual Property

All website content is owned by [Your Company Name] and may not be copied or reused without permission.

14. Privacy

Your use of the website is also governed by our Privacy Policy.

15. Force Majeure

We are not responsible for delays or failure to perform due to events beyond our control, including natural disasters, outages, or government actions.

16. Governing Law

These Terms are governed by the laws of Ontario, Canada and applicable federal laws of Canada.

17. Changes to Terms

We may update these Terms at any time. Continued use of the website means you accept the updated Terms.

18. Contact Information

Prime GPU
Address: 64 Fernlea Crescent, Oakville, ON, L6H 6B2
Phone: +1 437-676-0122
Email: info@primegpu.ca